All IMPRESSED by nature jewelry and products are handmade and made to order. For this reason, please be sure you love an item before you purchase it! Each jewelry piece is made with real flower petals and leaves. Colors, shapes, and sizes will vary. Slight fading of the petals and leaves may occur over time. Display and store jewelry out of direct light. Feel free to reach out here with any questions before buying.
We are happy to try to resolve any issues, but can only refund purchases of pieces that are defective. In this case, we will gladly replace the item with the same design (if available) or one of equal value. Contact us here within 7 days of receiving your order to make arrangements for return. (After 7 days, refunds will not be given.) After an agreement is made, pieces must be shipped back within 72 hours in the original packaging at the sender's expense. Refunds will be made for the cost of the item and will not including original shipping costs. Replacements for defective items will be shipped at our expense.
Pieces that have been damaged through improper use or care cannot be replaced or returned. Read our FAQs page for care instructions.